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Bluetooth Remote Control FAQ
Bluetooth Remote Control FAQ

Bluetooth Remote Control FAQ

  1. Why doesn't the Vectir Java midlet install on my phone?
  2. How do I find out if my phone is supported by the Vectir mobile software?
  3. Why can't my phone find my computer when searching for devices?
  4. My phone doesn't show the server COM port in the port list.
  5. The bluetooth connection between my phone and my computer seems to be running slow.
  6. My phone stops responding or shows an error message when opening media player profiles.
  7. Why do I see a "No services found" message?
  8. I have another problem that is not listed above.
  1. Why doesn't the Vectir Java midlet install on my phone?

    In most cases, this is because the phone doesn't support the Java MIDP-2.0 or JSR-82 profiles. Check the documentation for your phone to see if these profiles are supported. This may also be because there is not enough memory left on your phone.

  2. How do I find out if my phone is supported by the Vectir mobile software?

    As long as your phone supports the MIDP-2.0 and JSR-82 profiles, it should work with Vectir. The only way to know for sure is to try installing the Vectir Java midlet.

  3. Why can't my phone find my computer when searching for devices?

    Make sure that your Bluetooth hardware is turned on. Some laptops have a wireless device switch that needs to be turned on to power up the Bluetooth hardware. Make sure that your computer is set to discoverable by your Bluetooth software. For example, the "Accessibility" tab of the Widcomm/Broadcom Bluetooth Configuration dialog has an option called "Let other Bluetooth devices discover the computer" that needs to be enabled.

  4. My phone doesn't show the server COM port in the port list.

    If the COM port doesn't show up at all, make sure that it has been opened from the Bluetooth Server dialog. You should also make sure that your PC Bluetooth software is set to discoverable. If you are using the Microsoft or Broadcomm/Widcomm Bluetooth stacks, try using the Automatic connection type instead.

  5. The bluetooth connection between my phone and my computer seems to be running slow.

    This is usually caused by one or more other Bluetooth connections that are active on your computers Bluetooth hardware. Make sure all unnecessary connections are closed. Certain software applications running on your computer such as the Nokia PC suite may automatically attempt to connect to devices in range.

  6. My phone stops responding or shows an error message when opening media player profiles.

    If your media player has a large playlist (1000 tracks or more) loaded, this may be causing the problem. Try loading a smaller playlist of 200 tracks or less to see if this helps. If not, try enabling the Use Flow Control option on the Server tab of the Bluetooth Remote Control dialog (Setup » Hardware » Bluetooth Remote)

  7. Why do I see a "No services found" message?

    If you are using the BlueSoleil Bluetooth stack, you will need to configure a COM port. Please see the instructions in the Vectir help file.
    If you see this message for the Widcomm, Microsoft or Toshiba Bluetooth stacks, please re-pair your phone with your PC, restart the Vectir PC and mobile software then try again.

  8. I have another problem that is not listed above.

    Try following these steps:

    a. Check for updated Vectir software (PC and mobile)
    b. Reboot your computer, turn your phone off and on then try again.
    c. Try re-installing the Vectir mobile software on your phone.
    d. Make sure that no other Bluetooth devices have connections that may be interfering with the Bluetooth remote connection.
    e. Re-pair your phone with your PC. You will need to delete the paired devices on both the phone and PC first.

    If you are having problems connecting for the first time, make sure that you have followed the instructions in the Vectir help file under Getting Started » Bluetooth Setup.
    If you still have a problem, feel free to send us a detailed email that describes your problem. The email address is available on the support page.